Shipping Policy
A legal disclaimer
Shipping Disclaimer
At PhoneSixCommunication Limited, we strive to ensure that your orders are processed and shipped in a timely manner. However, please note the following shipping policies and disclaimers:
Shipping Times: While we aim to dispatch orders within the stated processing times, unforeseen circumstances may cause delays. Shipping times are estimates and may vary based on your location, carrier performance, and other external factors.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update in the carrier's system.
Shipping Costs: Shipping fees will be calculated at checkout based on your selected shipping method and delivery location. Any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
International Shipping: For orders outside our domestic shipping region, please be aware that delivery times may vary significantly. PhoneSixCommunication Limited is not responsible for any delays caused by customs clearance or other regulatory processes in your country.
Undeliverable Packages: If a package is marked as undeliverable by the shipping carrier, it will be returned to us. Additional shipping fees may apply to reship undeliverable items.
Lost or Damaged Items: While we take great care to ensure that your items are packaged securely, we cannot be held responsible for items lost or damaged during transit. If your package is lost or damaged, please contact the carrier directly to resolve the issue. You may also contact our customer service team for assistance.
Order Modifications: Once an order has been placed and is in processing, we are unable to make changes to the shipping address or modify the contents of the order.
By placing an order with PhoneSixCommunication Limited, you acknowledge that you have read, understood, and agree to this shipping disclaimer. For further inquiries or assistance, please contact our customer service team.
Thank you for choosing PhoneSixCommunication Limited!
Shipping Policy for Phonesix Communication Limited Effective Date: 27/04/2025
Thank you for choosing Phonesix Communication Limited for your mobile device needs. We strive to provide you with a seamless shopping experience, including fast and reliable shipping options. Please read our shipping policy below to understand how we handle the delivery of your orders.
1. Order Processing Time
All orders are processed within [Insert Number of Days, e.g., 1-3 business days]. Orders placed after [Insert Cut-off Time, e.g., 3:00 PM] on a business day will be processed the following business day. Please note that shipping times may vary due to shipping carrier delays or other unexpected circumstances.
2. Shipping Methods & Rates
We offer various shipping options to accommodate your needs:
Standard Shipping: estimated delivery time, 3-5 business days - cost, Free on all orders
3. International Shipping
We currently do not offer international shipping. All orders must be shipped within Nigeria. For inquiries regarding international orders, please contact our customer service team.
4. Delivery Locations
We ship Nationnwide to commercial addresses in Nigeria. Unfortunately, we cannot deliver to P.O. Boxes or military addresses (APO/FPO).
5. Order Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your shipment. You can also log into your account on our website to view order updates.
6. Shipping Disruptions
Phonesix Communication Limited is not responsible for shipping delays caused by carriers, weather conditions, or other unforeseen events. If you experience any issues with your shipment, please contact our customer service team at Email: office@phonesixcommunicationn.com Phone Number: +234 9060487237.
7. Damaged or Lost Shipments
If your order is damaged during transit or goes missing, please contact us within 7 days of receiving your shipment. We will work with the carrier to initiate a claim and arrange for a replacement or refund as appropriate.
8. Returns and Refunds
For information on our return policy, please visit our Returns Policy page [link to Returns Policy]. Please note that certain conditions apply, and shipping fees for returned items are non-refundable.
9. Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to us at:
Phonesix Communication Limited
15 Arthureze Avenue Awka Anambra State
Email: office@phonesixcommunicationn.com
Phone: +234 9060487237
We appreciate your business and look forward to serving you!